ABOUT US

Cleaning Carpets & Upholstery Since 2004

The Best Care for your Carpets

Olen Carpet & Upholstery Cleaning is a full service on location service provider. We believe in meeting our customers’ needs with an upfront honest approach to pricing not the hard sell. I have been in the Carpet and upholstery industry since 2004 continuously building knowledge and experience that provides the highest quality results. We use state of the art truck mount equipment by Hydramaster along with industry leading cleaning agents that are safe for your family, pets and the environment.

I look forward to the opportunity to meet your carpet and upholstery cleaning needs.

  • Carpeting is a major investment in your home

  • Unproper maintenance of carpet can lead to the premature ending of a carpets lifespan

  • If no matter what you do your carpets and furniture just don’t look like they used to, it might be time for a professional deep cleaning.

JEFFREY C. OLEN • OWNER

Frequently Asked Questions

Everything you’ve ever wanted to know about carpet cleaning.

The thought that vacuuming will be just as effective as expert carpet cleaning is a myth. There can be soil, germs and mites rooted in your carpets and are generally the cause of allergy and asthma problems at home. Our expert and experienced residential carpet cleaning service will always make your house clean and free of germs.

The method we use for carpet cleaning is hot water extraction, commonly referred to as steam cleaning. Olen’s exclusive hot water extraction method removes the toughest, deepest dirt safely and gently. Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.

Although most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please contact us as soon as possible.

We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are. Please contact us if you have any concerns.

On average, it takes approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.

Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.

A dry soil protector comes on most carpet from the manufacturers. This is a wear dated product and is removed over time with every day traffic. Carpet manufacturers recommend that you have this protector reapplied about once a year, and perhaps more often on heavy traffic areas.

We use our powerful hot water extraction cleaning process whenever possible, because it provides the deepest cleaning of all the possible methods. Some fabrics may require a more delicate cleaning system. In this case, we will help you make a decision that best suits your needs and your furniture.

Want Cleaner Carpet?

Our cleaning process removes an average of 94% of common household allergens. Even our carpet cleaning solution is an EPA Safer Choice product. Submit our instant quote request below and take a step closer to cleaner carpet.

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